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How PK 10 Handles Your Personal Information

This Privacy Policy explains what data we collect when you access the PK 10 lobby, how we use it, and what rights you hold over it. Access to our platform depends on your local law and eligible regions.

Account DataPayment PrivacyCookie ControlsData Retention
PK 10 How PK 10 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Access

We use SSL encryption across all account and payment pages. Cookie settings can be adjusted from the privacy panel in your browser or through the cookie banner shown on your first visit. Data is retained for as long as your account remains active and for a period after closure as required by applicable rules. You may request account deletion at any time through support.

Account Security

Your login is protected by password hashing and optional two-step verification. Unusual login attempts trigger an automatic account review before access is granted.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand lobby navigation. You can decline non-essential cookies at any time via the cookie panel.

Data Retention

Account and transaction records are kept for the period required under applicable rules. Once that period passes, data is deleted or anonymised from our systems.

Access Requests

You have the right to request a copy of your data, ask for corrections, or request deletion. Submit your request through live chat or the in-account help form.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat in the lobby, by email, or through the in-account help form. We aim to respond to data requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Open the chat widget inside your account dashboard to speak with our support team about any privacy or data concern.
Email Support Send your data access or deletion request to our support email address, which is listed in the account help section.
In-Account Form Use the help form under account settings to submit a formal data request — include your registered contact detail for faster handling.

Common Questions About Your Privacy

Below are the questions we hear most often about how PK 10 handles personal data, cookies, and account information. If your question is not covered here, reach out through live chat or the in-account help form.

We collect the name, contact details, and payment method you provide at registration. If you use bKash, Nagad, or Rocket, the wallet number you enter is stored against your account for transaction matching.

Payment details are shared only with the relevant wallet provider — bKash, Nagad, or Rocket — to process your transaction. We do not pass this information to advertisers or unrelated third parties.

Send a request through live chat or the in-account help form. Include your registered contact detail so we can verify your identity before releasing any account data.

Yes. Submit a deletion request through support. Some records may be retained for the period required under applicable rules before full deletion is completed.

We use functional cookies to maintain your session and analytics cookies to see how the lobby is navigated. Non-essential cookies can be declined through the cookie banner or your browser privacy settings.

This policy applies to all accounts on PK 10. Whether you can access the platform at all depends on your local law and eligible regions — please check the terms for your location.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.